How to Fix License Error in AutoCAD 2019?

Understanding License Errors in AutoCAD 2019

AutoCAD users may sometimes encounter license errors that can disrupt their workflow. This guide provides detailed steps on how to effectively address and resolve licensing issues specifically encountered in AutoCAD 2019.

Common Causes of License Errors

Before attempting to fix license issues, it’s essential to identify common problems that may lead to these errors:

1. Expired License: Your subscription may have expired, which precludes access to the software.
2. Incorrect Serial Numbers: Entering the wrong serial number during installation can lead to validation errors.
3. Network Issues: Connectivity problems can interfere with software activation checks.
4. Corrupt Installation Files: Damaged files from a previous installation can hinder proper operation.

Step-by-Step Instructions to Resolve License Errors

Step 1: Check License Expiration

1. Launch AutoCAD.
2. Navigate to Help > About: Click on “About AutoCAD” from the Help menu.
3. Check License Status: Look for the “License Expiration” information in the dialog box.

If it shows an expiration date, you may need to renew your subscription.

Step 2: Repair AutoCAD Installation

1. Open the Control Panel: Go to the Start menu and type "Control Panel".
2. Select Programs: Click on “Programs and Features”.
3. Find AutoCAD: Scroll through the list of installed applications and locate AutoCAD 2019.
4. Choose Repair: Right-click on AutoCAD and select the Repair option. This will initiate the repair process.

Step 3: Perform a Clean Reinstall

If repairing does not resolve the issue, consider a complete reinstallation of AutoCAD:

1. Uninstall AutoCAD:

   • Go to the Control Panel and access “Programs and Features”.
   • Right-click on AutoCAD and choose “Uninstall”.
   • Follow the prompts to remove the software completely.

2. Delete Remaining Files:

   • After uninstallation, navigate to C:\ProgramData\Autodesk and remove any leftover AutoCAD-related folders.
   • Similarly, check in C:\Program Files\Autodesk for any residual files and delete them.
3. Reinstall AutoCAD:
   • Download the latest version from the Autodesk website.
   • Follow the installation prompts carefully, ensuring you enter the correct serial number and product key.

Step 4: Change License Type

If licensing issues persist, changing the license type can help:

1. Open AutoCAD.

2. Access License Manager:

   • Click on the drop-down arrow next to your username in the top right corner.
   • Select “Manage License”.
3. Change License Type: In the License Manager dialog, select “Change License Type”. Follow the prompts and restart AutoCAD.

Step 5: Address Autodesk Account Issues

If you suspect your Autodesk account may be causing licensing issues:

1. Sign into Autodesk Account:

   • Visit the Autodesk website and log into your account.

2. Check Subscription Status: Ensure your subscription is active and has no issues.

3. Update Your Account Information: If necessary, update payment details or renew your subscription.

Frequently Asked Questions

Q1: What should I do if my AutoCAD license keeps expiring?

Make sure your subscription is active and that you’re using the correct serial number. Contact Autodesk support if the problem persists.

Q2: How can I back up my custom settings in AutoCAD before reinstalling?

Use the “Transfer” tool in the application to export your settings before performing an uninstallation.

Q3: Can I use a single license on multiple devices?

No, a single AutoCAD license is typically restricted to one user on one device. To use AutoCAD on multiple devices, you would need multiple licenses or a network license setup.